2021 Gold Coast Business Excellence Awards Winner – Learn More

Knowledge

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Safety

At the Usher Group, our long-term success depends on working to ensure the safety of our people and the public. We believe that a safe and healthy workplace is a fundamental right of every person and also a business imperative. Our Work Health & Safety Policy requires that we promote a work culture where harm to people at work is unacceptable.

We achieve this by Implement a comprehensive WHSE Management Framework to facilitate our objectives, develop and implement procedures to maintain safe systems of work; and provide the training that is necessary to protect all persons from risks.

Quality

The Usher Group is recognised as quality provider of Painting and Contracting Services to numerous industries across Australia. We maintain a practical but comprehensive Quality Management System to delivery our commitment to the customer and work towards continuous improvement.

Our key quality principles are based on delivering services that wholly satisfy the requirements of our customers, ensuring that each process has a documented procedures required to achieve the desired quality outcomes and provide information, instruction and training for employees on quality issues.

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Environmental

The Usher Group aims to ensure that the highest standard of environmental care is achieved. We recognise that we have a responsibility to ensure that our operations are sensitive to the environment and are compliant with environmental legislation.

We do this by ensuring wherever possible, the provision & use of products & services have minimal adverse environmental impact, the efficient use of energy & natural resources, minimising waster generation & maximising recycling; and ensuring the safe & appropriate disposal of all waste generated.

Management

Usher Group managers at all levels are more concerned with leading and inspiring people to add value to the Company rather than with exercising formal authority. They have a passion for building and sustaining an environment where people have a sense of personal commitment to their work and give their best to promote our Company’s success

We do this by providing & receiving honest, timely & accurate feedback, being involved in a continuous learning & improvement process; and by building diverse teams & promoting balanced opportunities.

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