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COHA Group worked closely together with the Usher Group during the Sporting Wheelies Clubhouse redevelopment project in 2023, where we provided pro bono project management services for the organisation alongside several other consultants and suppliers. Central to that was Usher Group who were incredibly generous with their supply of paint, linemarking and other materials provided free of charge or at cost, providing immense value to the project.
Without their genuine interest in this project and wonderful generosity, we couldn’t have achieved the important finishing elements of this project. It was a pleasure working with Usher Group on this wonderfully satisfying community project.
Paul V Coory | COHA Group
Managing Director
“I’ve had the pleasure of working with Lisa on multiple Usher Group events, and she never fails to impress. From flawlessly coordinated Usher Group golf days to the high-energy International surf cup challenges, Lisa brings a unique blend of professionalism, creativity, and enthusiasm to every thing she does. Her attention to detail and ability to create engaging, memorable experiences set her apart’.
Brook Hawkesford | Coraggio
State Manager QLD
Not wanting a painter who just applies “stuff” to walls, it was important we engage a professional painting contractor who understood the key elements of successful construction,
1. Use of Inspection and Test Plan (ITP) and Hold Points
2. Strong engagement with paint manufacturers and product knowledge
3. Proactive approach.
4. Quality of work
It is important to understand that mistakes do happen and defects do occur on a project driven by program and therefore it is equally important to deal with a painting contractor with a proactive approach that will achieve a timely remediation of such.
Usher Group have repeatedly achieved as a minimum, a high standard, warrantable product that would stand the test of time.
It is also noteworthy that Usher Group’s maintanence manuals and aftercare service provided have been of a standard equal to and or greater than what could be expected in today’s discerning market place
Barry Eddington
Hutchinson Builders
Working alongside Lisa Ketjen from USHER Group has made a real difference to how we show up as a brand, not just visually, but in how we activate and connect with our network.
From start to finish, every project we’ve worked on together with Lisa has been smooth, well-managed, and high-impact. We especially enjoy Lisa’s personalised touch on every event. Her commitment to service, creative problem-solving, and follow-through is exactly what you want in a partner.
We’re looking forward to more shared wins ahead.
Tetiana Iurkom | Loop Logisitcs
Digital Marketing Manager
There are business partnership and there are real connections.
Lisa connects with people like no one else I have met.
Genuine, caring and has a network that is incredible.
Lisa brings people together and without people business does not exist.
Shane Smith | Safe-T-Pro
Director
We’ve recently worked with Usher Group across both the Marella and Lily projects, and I’ve been impressed by the quality and consistency of their work. At Marella, the team delivered exceptional results across painting, signage, and abseil cleaning, all to a high standard and with minimal fuss. They were reliable, easy to deal with, and maintained a strong presence through to completion.
They commenced on Lily while still completing works at Marella and have continued to deliver with the same level of professionalism and quality. They’re currently halfway through the painting and render scopes and have just been awarded the signage package. Once again, the team have proven themselves dependable and proactive, and their attention to detail hasn’t gone unnoticed on site.
Appreciate the partnership and look forward to continuing the relationship.
Daniel Batchelor | Mosaic
Construction Manager
Usher Group has been a fantastic supporter of small businesses and a true champion of local community engagement. We’ve had the pleasure of collaborating with Lisa Ketjen on several projects across the Gold Coast and Brisbane, and their professionalism and collaboration have been second to none. Beyond their work in construction, Usher Group is deeply involved in giving back—supporting charity organisations and actively championing events like the World Club Challenge Surfing and local Golf Day fundraisers. It’s refreshing to see a company that helps build stronger, more connected communities.
Rosalyn Wilson | Wilson Compliance
Director and Principal Environmental Scientist
I wanted to take a moment to commend Carl Donavan for his exceptional performance during the time Usher Group spent on site during the Defect Liability Period for Eve Residences.
His dedication and professionalism has been evident throughout his time spent on site, with Carl demonstrating an exceptional level of leadership management, diligently closing over 1150 defects. Which could be considered as overwhelming for someone relatively new to the industry.
As this was a very high number of defects at Eve, I was concerned with the load as 48% of our defects were relating to paint and finishes , but I was assured by Carl and Robbie that the defects would be closed out in a timely manner, which they have delivered.
Carl handled every aspect of the defect rectification process with meticulous attention to detail and a positive attitude, which has been reflected within owner feedback. His cooperative and kind nature is particularly noteworthy.
I look forward to working with Usher Group in the future.
Maddison Moss | Hutchinson Builders
Post Construction & Handover Manager
Wanted to take the opportunity to give some feedback that I receive from my site teams in relation to the Ushers representatives on their sites, mainly in relation to Brad Borthwick.
Ushers are consistently one of the leading subcontractors on our projects when Brad is involved.
The focus on relationships, working in with other trades, their level of care and quality is first rate.
Ushers ability to resource to meet program requirements is a huge strength and adds confidence to achieving completion dates.
Thank you for the support, we look forward to the relationship continuing long into the future.
Michael Sipinkoski
Hutchinson Builders
COHA Group worked closely together with the Lisa Ketjen and the Usher Group team during the Sporting Wheelies Clubhouse redevelopment project in 2023, where we provided pro bono project management services for the organisation alongside several other consultants and suppliers.
Usher Group were incredibly generous with their supply of paint, linemarking and other materials provided free of charge or at cost, providing immense value to the project. The driving force behind this generosity was Lisa, who championed this project and Usher’s involvement from day one, and whose wonderful generosity, and generosity of spirit was a big reason for its success.
I can’t speak highly enough of Lisa and the passion she app[lies to her projects. It was an inspiration to myself and the pro bono team and is something that Sporting Wheelies valued greatly.
I look forward to the next opportunity to work with Lisa and the Usher team again.
Paul V Coory | COHA Group
Managing Director
We have recently had the pleasure of the Usher Group painting the exterior of our home and would like to commend the Usher Group and their onsite team for the high standard of work that has been carried out and completed. The entire team and site supervisors offer an exceptional service with a very high standard of professionalism amongst the male and female paint crew. Thank you to the Usher Group.
Pamela and Robert
NEWS

World-Class Fire Protection for The Star Gold Coast
The completion of The Star Gold Coast’s second hotel and apartments tower is more than a construction milestone, it’s a showcase of what precision

New Service: Protective Coatings
Usher Group is excited to announce the launch of our new specialised divisions: Passive Fire Protection and Industrial Coatings. Driven by client demand, this expansion allows us to offer a comprehensive suite of services—from intumescent coatings to lead paint abatement—all delivered by an expert team to ensure the safety and longevity of your critical assets.

2021 Gold Coast Business Excellence Awards
The Usher Group was recognised as an annual winner for the 2021 Gold Coast Business Excellence Awards, taking home Gold in the Family Business Award

Signage – The Most Cost-Effective Marketing Strategy
Never underestimate the power of signage, a highly important and cost-effective marketing strategy for your business. When done right, good signage tells the customer your story – it provides existing and potential customers with important communication cues, increases brand awareness and, in the end, can help to convert a sale.

Construction’s Concerning Mental Health Crisis
Australia loses one construction worker every two days to suicide – why are our tradies suffering from mental ill-health at an alarmingly disproportionate level?

Ineffective Access Methods Could Be Costing You Money
Having the right access equipment can make or break the success of your project. Ineffective access methods could be costing you money.

Achieve Significant Cost Savings by Rendering
It’s a guarantee that your property will degrade overtime. From exposure to the elements, including cracks, spalling, corrosion caused by moisture penetration, to general wear

Achieve a 55% Return on Investment by Painting
Never underestimate the power of a paint job, the hidden construction gem that can make all the difference to increase the value of your property.

The Dawn of a New Era – Bringing Usher Group into the Next 20 Years
Theodore announced he will be taking a step back as Chief Executive Officer, passing the torch to previous General Manager, Stuart Ryan, an unprecedented change for the business that, before now, has only ever had one CEO.

Restoring the past for Queensland’s future – Herston Quarter
The Usher Group will be supporting this project by supplying commercial paint services including lead paint treatment and internal and external painting works.
The Importance of Maintaining Your Property
Usher Group Building and Maintenance Services. Maintenance is something that impacts any homeowner, builder, developer and architect continuously throughout the lifespan of a building. It

Usher Group at the SCA Conference
National Sales Manager Mikel Nyholt and Repaint Sales Manager Bridget Blinco attended the Strata Community Association (SCA) Queensland 2020 conference.

Future for Women in Construction
March opened an amazing opportunity for the females within the Usher Group to help high school students interested in a career in construction.
The Gold Coast Business Excellence Awards 2019
The Usher Group has been named as the Gold Coast’s Business of the Year 2019.

Apprentices Get Top Priority at Usher
The care and training Usher Group provide our apprentices with is top class, with rookies learning their trades in an environment that demands excellence.

How to Get the Most out of Your Apprenticeship
It’s one thing to start an apprenticeship.It’s another to complete it knowing you’ve done everything in your power to make the most of the opportunity.

Usher Group Founder on the Meaning of Family
Some of our staff have been with me for 15 years and we are so grateful for the loyalty and commitment they have given to our family.

Usher at Forefront of Australia’s Apprenticeship Revival
Australia is facing a looming skills crisis – but not if Usher Group has anything do with it.

5 Reasons You Should Become a Tradie
Theodore Vairaktaris shares his top five reasons why becoming a tradie makes good sense and how Usher Group is continuing to invest heavily in apprentices.

Usher – Your one-stop shop for all access solutions
Under the leadership of industry expert Danny Miller, Usher Access Solutions is committed to safety and delivering high-quality services in a timely manner.

Family – What it Means to Usher Group
Ask Usher staff to describe what it’s like to work there though and the word that gets mentioned most often is one you don’t normally associate with big businesses – ‘family’

Why Apprenticeships Matter at Usher Group
There has been a trend in recent years that has seen the number of trade-based apprenticeships fall across Australia. Not so at Usher Group.

Success & Innovation – The Usher Group Journey
When it comes showcasing the size and scope of Usher Group – and just how far it has come – the numbers tell the story.

Usher Group founder shares secrets of his business success
“We dream big at Usher Group but the way we ultimately make those dreams come true is by focusing on the task at hand and nailing it.”

How a New Warehouse Is Building Positive Culture – and Skateboarding Dreams
They say a company’s culture stems from the top down. That being the case, the Usher Group’s culture must be one of fun, thrills … and skateboarding.

Safety Spotlight Falls on Manual Handling
As an employer that has thousands of staff on construction sites, one of our greatest health and safety concerns relates to manual handling injuries.

Managing the Risks of Working at Heights
As part of Usher Group’s year-long safety campaign ‘Usher Safety First 2019’, we have turned our attention in March to educating our own staff and the wider construction and trades industries about ways to avoid adding to those statistics.

Usher Group Campaign Up the Ante on Safety
Usher Group campaign up the ante on safety by aligning with industry charities such as MATES in Construction and Danger Sun Overhead.

Usher Group Marks Evolution with Historic Rebranding
One of the construction and trades industry’s most recognisable companies has been renamed to reflect its phenomenal growth during the past two decades.